GENERAL TERMS AND CONDITIONS 

Requirements to the lessee: 

In order to rent a car from us you must be of a minimum age of 23 years and possess a valid driving licence for at least 5 years. Rentees under 23 years pay a fee "Young driver", which applies to a day and a security deposit in the amount of 100% over the standard. We would also like to inform you that restrictions are possible at the discretion of the staff. Upon hiring a driving licence should be given, which should be valid on the date of hiring the vehicle. If it is issued by the Republic of Bulgaria, a slip must be provided as well. If your driving licence is issued from a country outside the EU, it is recommended for drivers to have issued an international one, or a translation of their international driving licence. Otherwise at the request of local police for the documents, this can lead to a fine and confiscation of the vehicle. All citizens of EU countries, America, Canada, Australia and Switzerland may use their national driving licence to rent a car in Bulgaria. 


Rental period:
The minimum rental period for driving in Bulgaria is 2 days (48 hours). For delivery and/or drop off in another city and/or traveling abroad is 5 days. When the travelling is to 1 neighboring country, the additional payment is 50,00€ and will be added to the rent and for every other neighboring country 25.00€. Traveling to other non-adjacent contries to Bulgaria is posible only after agreement and advanced approvement from the LESSOR. Individual pricing applies in this case. Restrictions possible! The deposit is double in case of traveling abroad. If returning the vehicle after expiry of the contract without prior notice, the customer is charged as follows: to 1 hour – free of charge; 1-4 hours - half rental price for a day; 4-8 hours – a total rental price, over 8 hours - the triple amount of  the daily rent applied per day.


Discounts and special offers for regular costumers: 

  • For Second car hire - 3% discount from the rent per day;
  • For Third car hire - 5% discount from the rent per day;
  • For Fifth car hire - 10% discount from the rent per day;
  • For Seventh car hire - 15% discount from the rent per day;

Discounts are not available for promotional prices and can not be combined with promotions and other offers!


Conditions for traveling abroad with rental cars from “EDI RENT A CAR BULGARIA”: 

If you want to travel abroad with a rental car from “Edi Rent a Car Bulgaria”, there are special rules that will be applied when you want to travel with the vehicle from one country to another. We will need to prepare additional documents for traveling, international insurance and a guarantee deposit, which will be double. You can make this in the process of your reservation and we will provide an opportunity for you to travel abroad. You can visit one neighbouring country and the tax that is gonna be added to your reservation for this will be 50.00€. For visiting more than one country it Is necessary to contact us and we will prepare you an individual offer for your travel. It is possible to have restrictions for some countries. All drivers should send us their information from Passport / ID Card + Driving license through email no later than 3 working days before the start of the rental period. The lessee undertakes to pay guarantee deposit, which will be doubled, indicated by tariff when signing the rental contract. The deposit amount can vary according of the class of the cars, the countries, that will be visited, and also of the provided driving license documents. 


Payment Method: 

Credit cards Visa, Maestro, MasterCard, Borica are accepted, as well as cash payment or by bank account.
Upon payment a deposit is required, such as its size depends on the class of the vehicle.


Insurances: 

All cars have a full Autocasco! However, it does not apply to damages caused on tires, rims, windscreen and chassis. It is valid upon providing a document from the Traffic Police and cooperation by the lessee, as well as required return of the documents and keys of the vehicle.
Please note: 
In case the required documents for a traffic accident from the Тraffic Police are not provided, the customer shall pay the full amount of the damage. In the necessary documents from the Traffic Police in the event of theft or total damage are not provided, the customer is responsible and shall pay the full insurance value of the vehicle. The insurance does not cover partial shortages, loss of parts, or accessories.
Fee for lost documents, registration plates: fee of 150.00€ (including for lost panel of a CD).
None of the above mentioned insurances does not discharge the customer from liability for damages to the interior of the car (trim, dashboard, seats, etc.). 


Fuel: 

Upon returning the vehicle with fuel missing, the client pays the missing fuel.
One-way rentals:
If the leased vehicle is returned in another city or office, Edi Rent A Car may charge an additional fee of 1.00 BGN/km.
Upon a prior request, delivery of the car to any point in Bulgaria is possible.
Additional driver:
A fee per day is applied when more than two drivers.
Additional equipment:
Baby/child car seat, ski rack, snow chains, GPS navigation and more. A charge is applied per day.


Rent overtime:
Renting/returning a car оutside the working hours is possible after booking in advance. In this case an additional fee is applied. Working time: from Monday to Saturday from 9 am up to 6 pm, Sunday - day off. If you wish to rent/free car outside working hours, in the time range between 7.00am and 10.00pm, the fee shall be in the amount of 20.00
. In the time range between 10.00pm and 7.00am: the additional fee will be in the amount to 30.00. On public holidays – Easter, Christmas Eve (24.12., 25.12, 26.12), New Year (31.12, 01.01) a fee is applied - 9.00am and 6.00pm - 30.00; 6.00pm and 9.00am – 40.00.

Rents outside the country:
They are possible only upon a prior request. Additional fees are applied. Some destinations are not allowed..
For specific prices of additional equipment, please make a request through our online form.
Equipment in the car: 
Edi Rent a Car offers the rental cars with the following equipment: 
* Spare tire, socket wrench and a car jack, Fire extinguisher, First aid kit, Reflective triangle, Reflective vest, Road map of Bulgaria, CD or USB
.



A guarantee of a car class:
All the cars we offer are real. But in case of a breakdown or an accident with the vehicle you have chosen in the booking process, when it is impossible the specific model to be rented, we will replace it with the same or similar from a higher class. We do not only engage in specific color or fuel of the slected vehicle. 

Start your perfect trip with the services of EDI Rent A Car Plovdiv Bulgaria!

ALL PRICES ARE IN EURO PER DAY AND INCLUDE VAT, VIGNETTE TAX AND COMPREHENSIVE INSURANCE. THERE ARE NO ADDITIONAL CHARGES AND PAYMENT FOR RENT-A-CAR IN PLOVDIV! AGREEMENT ON DELIVERY OF A RENTAL CAR IN BULGARIA OR TRAVELLING ABROAD. PERMANENT DISCOUNTS AND SPECIAL OFFERS FOR REGULAR CUSTOMERS! 


Cancellation / Reservation terms: 
Reserved reservation can be canceled / modified up to 72 hours before the start of the rental period, without charge.
When canceling / changing a reservation less than 72 hours before the start of the rental period, a fee is charged at least 20% of the final rental price for the period, but not less than the rental price of the car for one day.
The prepaid amount will not be refunded in the event of the Lessee failing.
The prepayment made when booking will be refunded if an alternative car can not be provided. For June, July and August, a change or cancellation of a reservation is possible for a minimum of 14 days before the specified rental date.


Privacy Policy: 
The privacy and security of our customers' personal data has always been of paramount importance to us. For this reason, we have created this unified Privacy Policy that covers the way we collect, use, store, disclose and delete, or generally "process" your data. The Single Privacy Policy allows us to ensure an equally high level of protection for all users of edirentacar.bg. Your data provided during the creation of an account will be recorded in a single database of the Company ("Administrator (s)") and in this respect the granting of consent to the General Terms and Conditions, an integral part of which is the present Privacy Policy data.


Collection and use of personal data: 
Personal data is any information that can be used to identify a person. Personal information may be requested every time you contact us or our partners to view the provision of our products and services. Only subject to this Privacy Policy and Privacy Policy all applicable legal provisions The Administrator and his / her partners may share this information with each other and use it. Your personal data is processed only on the territory of the Republic of Bulgaria and the EU, only for the duration and for the purposes for which they were provided.


What personal data we collect: 
• When making a reservation online, you participate in lottery, etc., we can collect different types of information, including, but not limited to, name, surname, postal address, date of birth, telephone number, email, preferred way of communication, preferred payment method, etc. • In cases where certain documents, such as an invoice, need to be issued, additional data may be required in accordance with regulatory requirements. • We store a booking history
.


How we use personal information: 
• We process your personal information to fulfill our obligations as a party to the processing of your reservation. We may periodically use them to send important messages such as bookings notifications, changes to the Terms of Service, or other policies. • In case you have agreed, we process your data to inform you of up-to-date promotions and promotions. Once requested, consent may be withdrawn at any time. • In case you have agreed to participate in certain events (contest, lottery, game, etc.) we process the data you provide to us to administer these activities.


Disclosure to third parties: 
In certain cases, in order to fulfill our obligations under contracts or legal agreements entered into with you, we need or will be obliged to disclose personal data provided to you by our partners (eg transport, courier, service, assembly, financial institutions, insurers, etc.) or to competent authorities. The web site stores cookies and log files in order to personalize and improve their services. Tools like Google Analytics and others are also used. with the help of which can easily track and monitor for the behavior of their users. In certain cases, in order to fulfill our obligations under contracts or legal agreements entered into with you, we are required or will be obliged to disclose personal information provided by you to our partners (eg transport, courier, service, assemblers, financial institutions, insurers, etc.) or to competent authorities
.


Privacy: 
The administrator takes precautions including administrative, technical, and physical measures to protect your personal data from loss, theft and misuse, and from unauthorized access, disclosure, alteration or destruction. When posting in forums, chat rooms or social networking services, the personal information you share is visible to other users and can be read, collected, or used by them. In such cases, you are responsible for the personal information you choose to provide.


Data integrity and retention: 
We will hold your personal data for a period necessary to meet the specific purpose for which they are processed, after which they will be deleted unless a legal act requires us to keep them for a longer period.


Personal data subject: 
You can check the accuracy, completeness and timeliness of your personal data by sending us a request to info@edirentacar.bg If you wish to withdraw your consent to the processing of personal data, request a correction, object to processing, or request that your data be deleted ("the right to be forgotten"), you should send a request to that effect by email to info @ edirentacar.bg. In order to avoid abuse, requests with the above content will only be considered if they are sent from the email used to make a reservation, while retaining the right to request additional data to establish the identity of the requestor and the subject of the data to which it relates . Promotional offers from us We may use your personal details, contact, technical information, usage and account data to judge and offer you only what you are interested in. You can opt out of marketing messages at any time, with links at the bottom of them. You will receive marketing communications from us if you have requested information from us or you have purchased a product or service from us and in any case you have not waived this marketing. Requests for personal data submitted will be answered within one month, and if you need to extend the deadline, you will be informed of the extension and of the reasons for the delay. We may refuse to process requests that are unreasonably duplicated or threaten the privacy of other users. In any case, you have the right to file a complaint with the Personal Data Protection Commission, kzld@cpdp.bg, Sofia 1592, "Prof. 2 Tsvetan Lazarov.


Cookies: 
Cookies or cookies are small files with information that is stored in your internet browser or hard drive when you visit the site. Cookies allow us to improve the site so that it contains the most useful information for you. You can set up your Internet browser, so that it does not save cookies or delete previously saved cookies. If you want to take advantage of these features, you should use the settings of your internet browser. We are not responsible if your Internet browser does not support the usage control, failure to store or delete saved cookies. If you disable storing cookies or delete previously saved cookies, the site may be malfunctioning.